Last Updated: [25/11/2025]
This Privacy Policy explains how My Hostel App collects, uses, stores, and protects your personal information. By using the app, you agree to the terms outlined below.
1. About the App
My Hostel App is designed specifically for Ghanaian university students to browse and book hostel accommodations near their campuses.
2. Information We Collect
We may collect the following information when you use our app:
- Name
- Email address
- Phone number
- Payment details (via Paystack)
3. How We Collect Information
We collect information through:
- Forms you fill out within the app
- Authentication methods (Google or Apple)
Users may also choose to use parts of the app without logging in.
4. How We Use Your Information
We use your information to:
- Process hostel bookings
- Enable secure payments
- Manage user authentication
- Display booking history
- Send email notifications
- Perform basic analytics to improve the app
5. Third-Party Services
We use trusted third-party services to provide essential functionality:
- Firebase (Authentication, Firestore, Storage)
- Paystack (Secure payment processing)
These services help ensure your data is handled safely and efficiently.
6. Data Sharing
Booking information may be shared only with the relevant hostel owner for reservation and booking confirmation purposes.
We do not sell or rent your personal data to any third parties.
7. Data Storage & Security
- All data is stored securely in Firebase.
- We use authenticated routes and third-party login systems to enhance security.
- We implement appropriate technical measures to safeguard your data from unauthorized access.
8. Your Rights
As a user, you have the right to:
- Request to view the personal data we hold about you
- Request deletion of your data
- Opt out of non-essential communication at any time
To exercise these rights, contact us using the email provided below.
9. Cookies and Tracking
My Hostel App does not use cookies or any tracking technologies.
10. Contact Us
If you have any questions, concerns, or requests related to your privacy, you can contact us at:
11. Changes to This Policy
We may update this Privacy Policy at any time. The most recent version will always be available within the app.
Continued use of the app after any updates indicates your acceptance of the revised policy.